SPECIFIED COMMERCIAL TRANSACTION LAW

 

Vendor EVISU JAPAN株式会社
Person responsible for operations Neo Ebihara
Address EBISU 3F, 3-17-15, Shibuya-ku Higashi, Tokyo, Japan, 150-0011
Tel Office Open : Weekdays 11:00 - 17:00 (JST)
Holiday : Saturday, Sunday, National holiday, Summer holiday, New year holiday in Japan
(Inquiries should be made via Email: cs@evisu.com)
Website https://evisu.jp/
Required payments other than purchase price --Shipping charges
Selling price Stated on each merchandise item
Payment method

Payment method is credit-card payment (one-time payment). Payment methods cannot be changed after the order is completed. VISA, MASTER, American Express, Union Pay, Shop Pay, Apple Pay, Google Pay and PayPal are available. Please check your card limit, number of payments, and card number carefully before using your credit card. The credit withdrawal date and number of payments are depending on the type of credit card and contract. Payment method is credit-card payment (one-time payment). Payment methods cannot be changed after the order is completed. VISA, MASTER, American Express, Union Pay, Shop Pay, Apple Pay, Google Pay and PayPal are available. Please check your card limit, number of payments, and card number carefully before using your credit card. The credit withdrawal date and number of payments are depending on the type of credit card and contract. Payment method is credit-card payment (one-time payment). Payment methods cannot be changed after the order is completed. VISA, MASTER, American Express, Union Pay, Shop Pay, Apple Pay, Google Pay and PayPal are available. Please check your card limit, number of payments, and card number carefully before using your credit card. The credit withdrawal date and number of payments are depending on the type of credit card and contract. Payment method is credit-card payment (one-time payment). Payment methods cannot be changed after the order is completed. VISA, MASTER, American Express, Union Pay, Shop Pay, Apple Pay, Google Pay and PayPal are available. Please check your card limit, number of payments, and card number carefully before using your credit card. The credit withdrawal date and number of payments are depending on the type of credit card and contract.

Shipping method
--Please take note that delivery may be delayed at times of high order volumes.
--No shipments are made on Saturday, Sunday, National holiday and summer / year-end holidays of the Company.
--Shipment dates can not be specified.
--Shipment arrival can be delayed due to weather-, road-, or regional conditions.
--Separately ordered items cannot be shipped together. All orders are shipped individually.
--Gift wrapping and shipment with a shopping bag enclosed are not available.
Limits on quantities for sale Information concerning limits on quantities and time limits, etc., are stated on merchandise pages.
Order cancellation, returns, and exchange of purchases

You can return any item within 14 days after you received the parcel for either a refund or an exchange (For the order with original price only). Returned items must comply with our returns policy.

The refund will be done in original payment method within 14  working days after the return item is received.
Refusal of delivery or long-term absence It is the customer's responsibility to ensure that they receive the products they send. In the unlikely event that you do not receive your package even after the storage period for unattended packages has passed, the package will be automatically returned or canceled. Please note that we are unable to reship the item after returning or canceling it (if the item is in stock, you may purchase it again as a new order). Please note that in the event of a return or cancellation, you will be charged a refund fee and round-trip shipping charges.
Sales method The site is for domestic sales in Japan only. The merchandise offered for sale at this online store is simultaneously offered for sale also at the retail store operated by the Company. If purchases occur simultaneously, merchandise may run out of stock. While utmost care is being taken, a purchase order can be canceled when a purchase order intersects with the sale of the ordered item.
--Shipment arrival can be delayed due to weather-, road-, or regional conditions.
Email advertising ads Based on your consent, we may send you information and information about our brand and products by e-mail from the following e-mail address. In addition, we will send you a confirmation of your order from the following e-mail address, so please make sure that you can receive it.
cs@evisu.com